FAQ
About the quality and warranty:
We have a strict quality inspection system from material to finished products. Our products quality is guaranteed. For defective or false products, we can replace and make up for you without any questions.
About the sample:
Offer your specific requirements and send them to me by via e-mail At the same time offer your company collected account DHL, UPS, TNT, FEDEX. If the sample cost is above $20.00 you need to pay sample cost. In the mean time when you place an order, we can deduct your sample payment from the order amount.
About Shipment Transportation:
1. Usually we deliver the small order by UPS, DHL, FEDEX, TNT etc. according to our customer's instructions. By express courier, you can get goods within 5 days after delivery effected, and also you can check the package status online with its tracking number.
2. We also ship products by air freight or ocean container in the case of large quantity.
How to establish business with us?
Do you need samples? Are you urgent to place order? Or do you need to get to know us well? OK, please read the following 3 procedures, then you can learn how to communicate with us.
1. You may call our international sales department directly: 0086-577-86089281
2. You are welcome to join us online skype: robin li_1989
3. Meanwhile you may write down your detailed requests and your contact information on our company postbox. We will respond within 12 hours.
Office Hours (China):
Morning: 8:30~11:30.
Afternoon: 13:00~ 17:30
Monday to Saturday!
If you have any urgent issues please contact our sales reprehensive via-e-mail, you will get a response in 12 hours!
About Payment:
We will accept T/T (bank transfer) as payment way, please kindly fax or email us your bank receipt, it that will help us arrange your order more effectively. We can get your payment within 24 hours after you make the payment, the original products shipment will be made within 2 or 3 days from acceptance of your order and payment, the generic products shipment will be made within one week of acceptance of your order and payment!
